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Email Fraud Alert

We recently received a fraud alert from the National Credit Union Administration (NCUA), notifying us of the latest scam to obtain credit union members’ credit card account numbers, expiration dates and electronic signatures.

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The Scam: Perpetrator(s) send fraudulent emails, claiming to be from the NCUA, to credit union members and the general public. The emails state the NCUA will add $50 to your account for taking part in a survey. The email then links you to a counterfeit version of the NCUA’s website with a survey asking for credit card account numbers and personal information.


The NCUA and Alabama Telco Credit Union will NEVER ask you for personal account or personally identifiable information as part of a survey. If you received and responded to this fraudulent email, please forward the email to Phishing@ncua.gov and to the Internet Fraud Complaint Center (IFCC) at http://www.ic3.gov/. If you clicked on any of the email links, consult with a computer security or anti-virus specialist to assess the need to re-install a clean image of the computer system and to scan for additional viruses.
As always, protect your information:

  • Monitor your accounts for any suspicious activity.
  • Install and update anti-virus software on your computer.
  • Do not open unsolicited or unexpected email attachments.
  • Do not follow web links in unsolicited emails.
  • Call Avadian Credit Union at 1(888) 282-3426 to verify the legitimacy of the message and attached file.
 If you have questions or concerns regarding fraudulent activity on your account, please contact Member Service at 1(888) 282-3426.


The credit union is federally insured by the NCUA. Additional insurance of up to $250,000 on your savings accounts is provided by Excess Share Insurance Corporation, a licensed insurance company.
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